Ever wondered what differentiates an average fleet manager from a successful one? Becoming successful does not happen overnight. It takes the combination of a number of habits and skills repeated over a period of time.
In this blog, I’ll share with you 6 key habits of a successful fleet manager. Whether you have been in the business for a while or you are just starting out, these habits will set you up for success.
Become a great communicator
Relaying a message across to a team member can be a challenge given our different backgrounds and experiences. Carefully take into consideration your tone of voice and body language when talking to drivers, supervisors and everyone on your team.
Be a Proactive Fleet Manager
It is good to plan for potential problems when it comes to your drivers’ safety and fleets. Waiting till accidents occur before planning will cost you more than acquiring technology.
It is, therefore, necessary to be proactive by understanding what your drivers are doing to prevent you, your company and your drivers from paying dearly.
Set goals for driver performance
Another thing you can do is to set goals for driver performance. Rewarding drivers for doing a good job—whether it is for performing vehicle inspections regularly or exhibiting high driving performance, provides the needed motivation for your drivers which will, in turn, enable you to achieve the desired results for your fleets.
Care for your drivers
Your drivers make up your business so it’s necessary to look after them. As a fleet manager, do you take their health (mental, physical and emotional) seriously? Do they have enough rest breaks? A successful fleet manager is one who ensures the safety of his drivers.
Measure everything that matters
A successful fleet manager knows that data is everything. Metrics are important as they point you in the right direction. You need to be ahead of your competitors and the best way to do that is to monitor, track and measure your efforts to see what is working and what is not.
How do you improve if you do not know what the issue is? Metrics can give you insight into vehicle performance and overall operating cost.
Constantly Educate yourself
As with any industry out there, the fleet industry is constantly evolving. It is, therefore, important to stay relevant and abreast with recent happenings. Constantly brush up your skills and knowledge.
A successful fleet manager knows that to be relevant in the industry, he needs to constantly educate himself. Are there new trends in the industry? What key metrics should you focus on? Never stop learning!